Caribou Highlands Logo
OR CALL
(800) 642-6036

Caribou Highlands Amenities & Policies


Indoor & Outdoor Pool, Hot Tub, Workout

Relax by our indoor pool after a day of exploring, dining, sightseeing and learning. Lounge in our hot tub. Or, for you overachievers, be faithful to your workout regime in our convenient workout facility.

Included with Every Stay


On Site Restaurant
Full Bar
Complimentary S'mores
Free Wi-Fi
Indoor Pool
Fitness Center
Snowshoe Rentals
Board Games
DVD Movies
Community Fire Pit

Information & Policies


Check-In / Check-Out

Check-in is at 4:30 PM. Check-out is 11 AM.
The minimum age for check-in is 21 years old. Proof of identity will be required at check-in.

Rate Policies

Applicable taxes include 8.375% Sales Tax, 4% Local Taxes and Fees and 7.5% Resort Service Charge. The service charge funds resort programs including the children’s and naturalist programs, special activities, maps, shuttles, free movies, games and sports equipment rentals and guest discounts on area attractions.

Credit Cards

We accept Visa, MasterCard, American Express and Discover cards.

Midweek Stays

Midweek rates apply to reservations Sunday – Thursday except for holidays or for reservations which include Saturday/Sunday.

Weekend Stays

Weekend rates apply to both nights for reservations which include Thursday/Friday, Friday/Saturday, or Saturday/Sunday combinations. A two-night minimum is required on all weekends.

Holiday Stays

Holidays require a three-night minimum. See below for details. No coupons or discounts apply during this time.

Checks

We do not accept checks.

Resort Holidays

  • Martin Luther King
  • Presidents Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas
  • New Years
  • Easter
  • MEA

Deposit Policy

We require a deposit of one night's lodging plus tax and fees by credit card at the time of reservation with the following exceptions.

Week stays or longer requires a 50% deposit at the time of reservation by credit card. Christmas Holiday requires one night deposit by credit card at the time of reservation, with 100% payment due 60 days prior to arrival. Additional fees will be incurred if maximum occupancy is exceeded.

Rates and policies are subject to change without notice. Maximum unit occupancy allowable is indicated after each unit type in the rate chart.

Pets

There are a limited number of pet-friendly rooms available. There will be an extra charge of $35 per day per room. Pets brought into non-pet rooms will result in a minimum charge of $250+tax for the infraction of the policy. Please call for availability.

Allergies

Please let us know if you are allergic to pets and we will ensure your stay in a non-pet friendly suite. 

Damage and Noise Complaint Policy 

At check-in, we require full payment for your stay. If you are paying for your stay with cash (and we do not have a valid credit card on file), we require full payment for your stay at check-in and a $300 (in cash only) damage deposit for all units EXCEPT Executive Lodges and Poplar Ridge Homes. These units require a cash damage deposit of $500. A full inventory and damage inspection are done after departure; if no damage has occurred, your cash deposit will be refunded. If we identify the damage, the cash will be forfeited or the credit card will be charged for the cost of repair and replacement. If a noise complaint is received by the resort, the unit against which the complaint is issued will be responsible for the full amount of their stay, as well as any discounts or credits the resort gives to compensate other guests who were disturbed.

Kegs are not allowed on the property.

Cancellation Policy

When canceling a reservation, there will always be a booking fee of $50. If a cancellation is made 14 days or more prior to arrival on non-holiday reservations, the deposit will be refunded. Please note that the booking fee will not be refunded. With a cancellation less than 14 days before arrival, the deposit is non-refundable. We cannot accept cancellations due to weather. We do not accept cancellations via e-mail.

Cancellations for Christmas/New Years reservations after December 1st forfeit the entire stay. If canceled prior to December 1st, a $50 booking fee is taken.

Smoking

Caribou Highlands is pleased to offer a Smoke-Free Environment including all balconies and patios. A charge of $250 will be given for anyone found smoking in any unit.

Request Policy

We do our best to accommodate any room requests however we do NOT guarantee a specific bed size, location, or specific room number. We do guarantee a specific room type i.e. Villager, Poplar, Alpine Etc.

Parking

Lodge rooms and Condos are allotted one parking spot per accommodation. Townhomes and Poplar Ridge Homes are allotted one to two parking spots per accommodation. There are some overflow parking spaces throughout the property. Please call the front desk with any questions at 218-663-7241. 

Lost/Missing Items

Caribou Highlands is not responsible for any lost, forgotten or stolen items. If forgotten items are located and requested to be mailed to the owner, there is a fee of $10.00 + shipping the recipient will be responsible for.

closechevron-rightsign-outexternal-linkphonebarsellipsis-vnewspaper-ocross-circle linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram