Cancellations can be made right up to the start of a tour, and refunds will be issued according to the
following schedule:
• Cancellation within 72-48 hours or more will result in a full refund.
• Cancellation within 48-24 hours will result in a 50% refund.
• Cancellation within 24 hours will result in no refund.
Personal Emergencies: Guests facing personal emergencies may be eligible for a full refund at the
guide's discretion.
Inclement Weather: Full refunds will be issued at a guide's discretion based on weather or a guide's
inability to get a group on tour. Standard weather thresholds are as follows:
• Temperature thresholds: 0° F or colder air temperature or windchill of -10°F or colder.
• Wave heights of 2 feet or approaching storms for watersport tours.
• Active or approaching lightning storms.
Tours will NOT be canceled due to moderate rain or snow.
Not finding your perfect North Shore tour? We offer custom tours and experiences as well as private tours if you'd rather not be with strangers. Give us a call at (218) 257-0068 for more information.
