I am personally reaching out with the hope that you and your family are safe and healthy. Odyssey’s top priority is to ensure our guests, homeowners, employees, and communities remain well.
With all that has gone on in the world, we want to reassure you our team is here and working diligently to both exceed your expectations and consistently provide the Odyssey Resort experience you know and love. Please contact your resort if you have any specific questions regarding an upcoming stay.
If you have any further questions about your stay at Odyssey Resorts, just give us a call.
We wish you and your family the best and look forward to seeing you soon.
Best, Kirk Schultz
CEO, Odyssey Resorts
Frequently Asked Questions
We are taking a broad approach to keep our guests, employees, and homeowners safe at all Odyssey Resorts.
1. We continue to follow all CDC guidelines,
including limits on gathering size
2. Enhanced and expanded cleaning procedures
All our Cleaning with Heart housekeeping procedures and process documentation has been reviewed and updated to ensure they align with the CDC and Minnesota Department of Health Guidelines as they relate to Covid-19.
- Full retraining of all staff to ensure new procedures are understood and executed.
- Extended times for every process to ensure sufficient time is available to disinfect every surface.
- A more robust inspection process to verify that our work is complete.
- Increased frequency of cleaning, sanitizing, and disinfecting our public spaces.
- Stay-over service has been suspended until further notice for your safety and the safety of our cleaning staff.
3. Masks for our staff
Staff will be wearing masks appropriately.
4. Flexible cancellation policy
If guests or members of a guest’s household develop symptoms or sickness prior to arrival we will reschedule or cancel their stay without penalty.
5. Expectations of Employees, Guests, and Homeowners
We ask all employees, guests and homeowners to adhere to CDC guidelines while at Odyssey Resorts. We encourage all individuals to wear face masks, and request that everyone practice diligence with personal hygiene habits. Please come prepared with your own mask, as we do not anticipate having them available for guest use.
The healthcare systems in this region of the state are very capable but also small. To protect our guests and community, disclosure of sickness is expected and may result in reservations being postponed to a later date.
While we continue to practice diligence in the cleaning, sanitation, and disinfection of our rooms, guests are encouraged to bring with them any supplies they deem necessary to furthering enjoyment and comfort during their stay.
For cancellations made 14 or more days prior to arrival (72 hours Beacon Pointe, 7 days East Bay Suites) we will refund the deposit less a $50 bookkeeping fee.
Please see details on individual properties below for service and activity updates.
Yes! Our restaurants are open for both take-out orders and dining in (reservations may be required).
Service & Amenity Status
Check this page for updates to the availability of all our services and amenities.
All Resorts
Indoor Pools and Hot Tubs: Open
Fitness Centers: Open
Trekking Pole Rentals: Available (equipment is sanitized after each use)
DVD Movie Rentals: Available (DVD movies sanitized after each use)
Larsmont Cottages
Ledge Rock Grille
Open - Reservations Encouraged
Grand Superior Lodge
Grand Superior Grill
Open - Reservations Encouraged
Caribou Highlands
Moguls Grille and Tap Room
Open - Reservations Encouraged
Indoor Pool: Open
Outdoor Pool: Opens Memorial Day weekend
East Bay Suites
Telescope and Metal Detector Rentals: Available (equipment is sanitized after each use)
